Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") govern your use of the Interact Well Care website and related online services, content, forms, and communications (together, the "Services"), provided by Interact Well Care, LLC ("Interact Well Care," "we," "us," or "our").

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services.

2. Educational purpose and medical disclaimer

• Using the Services does not create a doctor-patient or other healthcare provider relationship between you and Interact Well Care, Dr. Hamid Reza Sagha, or any member of our team.
• Always seek the advice of your physician or another qualified health provider with any questions about a medical condition, memory changes, medications, or care decisions.
• Never disregard professional medical advice or delay seeking it because of something you read or heard through the Services.
• If you think you or someone you care for may have a medical emergency, call 911 or your local emergency number immediately.
• Any tools, checklists, or color-coded guidance we provide are educational aids and do not diagnose any disease or condition.

3. Who may use the Services

The Services are intended for adults 18 years of age or older. By using the Services, you confirm that you are at least 18 and able to agree to these Terms. If you use the Services on behalf of an organization, you confirm that you have authority to accept these Terms for that organization.

4. Acceptable use

You agree to use the Services only for lawful purposes. You agree not to:

• Submit false, misleading, or another person's information without permission.
• Submit private health information about yourself or others through our forms.
• Interfere with or disrupt the website, its security, or other users.
• Attempt to gain unauthorized access to any part of the Services or our systems.
• Use automated tools to scrape, copy, or collect content or data from the Services.
• Upload or send viruses, spam, or harmful code.
• Use the Services in any way that violates applicable laws or the rights of others.

5. Our content and intellectual property

All content on the Services, including text, graphics, logos, images, videos, program materials, guides, and the names Interact Well Care, NeuroVive, Memory Officer™, and Dementia Action Plan, is owned by or licensed to Interact Well Care and is protected by copyright, trademark, and other laws.

You may view and print content for your own personal, non-commercial use. You may not copy, reproduce, distribute, modify, publicly display, sell, or create derivative works from our content without our prior written permission. Organizations interested in using our materials for training or education may contact us about licensing.

6. Information and messages you send us

When you submit a form, message, or other information, you confirm that it is accurate and that you have the right to share it. Our handling of personal information is described in our Privacy Policy.

If you send us ideas, suggestions, or feedback, you agree that we may use them without any obligation to you.

7. Programs, pilots, events, and purchases

• Program status. Some offerings are described as available now, early access, pilot programs, or coming soon. Pilot and early access offerings may change, be limited in availability, or be discontinued, and their content, format, and schedule may be updated as they develop.
• Separate agreements. Participation in certain programs, pilot cohorts, speaking engagements, advisory services, or training may be subject to a separate written agreement. If there is a conflict between that agreement and these Terms, the separate agreement controls for that service.
• Purchases. Paid programs, memberships, books, and products may be offered through our website, our learning platform, or third-party retailers such as Amazon. Prices, billing terms, renewal terms, and refund terms will be shown at the time of purchase. Payments are processed by third-party payment providers.
• Credentials and certificates. Any certificate or recognition connected to a program reflects completion of that program's requirements. It is not a professional license and does not replace any training, licensing, or policy required by law or by your employer.

8. No guarantee of results

Brain health and care outcomes depend on many factors outside our control. We do not promise or guarantee that our education, programs, or materials will prevent, delay, cure, or reverse any condition, or produce any specific result. Stories, examples, or testimonials shared through the Services reflect individual experiences and are not a guarantee of similar results.

9. Third-party links and services

The Services may contain links to, or content from, third-party websites and services, such as retailers, video platforms, social media, payment processors, and learning platforms. We do not control and are not responsible for their content, products, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

10. Disclaimer of warranties

The Services and all content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses.

While we work to keep information accurate and current, health research changes over time, and we cannot guarantee that every piece of content is complete or up to date.

11. Limitation of liability

To the fullest extent permitted by law, Interact Well Care, its owners, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of, or inability to use, the Services, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to the Services will not exceed the greater of the amount you paid us for the specific service giving rise to the claim in the twelve months before the claim, or one hundred U.S. dollars (US$100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Interact Well Care and its owners, officers, employees, and contractors from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services or your violation of these Terms.

13. Governing law

These Terms are governed by the laws of the State of Iowa, United States, without regard to its conflict of law rules. You agree that any dispute related to these Terms or the Services will be brought exclusively in the state or federal courts located in Iowa, and you consent to the jurisdiction of those courts.

14. Changes and termination

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of the Services after changes are posted means you accept the updated Terms.

We may suspend or end access to the Services, or any part of them, at any time and for any reason, including if we believe you have violated these Terms.

15. General terms

If any part of these Terms is found to be unenforceable, the remaining parts will stay in effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later. These Terms, together with our Privacy Policy and any separate agreement for a specific service, are the entire agreement between you and Interact Well Care regarding the Services.

16. Contact us

If you have questions about these Terms, please contact us:

You can also reach us through our Talk With Us page.